Malcolm Gladwell’s Stranger Things
Oct. 3, 2019Episode #260
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Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States

Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States

Author: Albert O. Hirschman
ISBN 13: 978-0674276604
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”
The Journalist and the Murderer

The Journalist and the Murderer

Author: Janet Malcolm
ISBN 13: 978-0679731832
Named one of the 100 Best Nonfiction Books by The Modern Library and The Guardian • With surgical precision, Janet Malcolm dissects the famous case of journalist Joe McGinniss and murderer Jeffrey MacDonald. A riveting exploration of the uneasy dynamic between writers and their subjects and a must-read for anyone intrigued by journalism, the complexities of human nature, and true crime Malcolm deftly analyzes the real-life lawsuit of Jeffrey MacDonald, a convicted murderer, against Joe McGinniss, the author of Fatal Vision. At the heart of this masterfully crafted narrative is McGinniss's controversial portrayal of MacDonald, a former Green Beret convicted of murdering his pregnant wife and two young daughters. While writing the true crime book Fatal Vision , McGinniss ingratiated himself with MacDonald under the guise of supporting his innocence, only to portray him as guilty in the final publication. The resulting libel case put McGinniss's methods on trial, sparking a gripping examination of the ethics governing the writer-subject covenant. Through probing interviews with the key players - the principals, their lawyers, members of the jury, and expert witnesses - Malcolm provides an atmospheric retelling of the sensational trial. But her true subject is the treacherous territory writers must navigate when trying to objectively chronicle the lives of others. With piercing self-awareness, Malcolm examines her own role and motivations, laying bare the inherent conflicts and power dynamics that arise when a journalist pursues a story. Her candid, rueful reflections transform a seemingly straightforward work of reportage into a profound exploration of journalistic ethics and the limits of factual truth.
The Fall of Heaven: The Pahlavis and the Final Days of Imperial Iran

The Fall of Heaven: The Pahlavis and the Final Days of Imperial Iran

Author: Andrew Scott Cooper
ISBN 13: 978-1250304858
An immersive, gripping account of the rise and fall of Iran's glamorous Pahlavi dynasty, written with the cooperation of the late Shah's widow, Empress Farah, Iranian revolutionaries and US officials from the Carter administration. In this remarkably human portrait of one of the twentieth century's most complicated personalities, Mohammad Reza Pahlavi, Andrew Scott Cooper traces the Shah's life from childhood through his ascension to the throne in 1941. He draws the turbulence of the post-war era during which the Shah survived assassination attempts and coup plots to build a modern, pro-Western state and launch Iran onto the world stage as one of the world's top five powers. Readers get the story of the Shah's political career alongside the story of his courtship and marriage to Farah Diba, who became a power in her own right, the beloved family they created, and an exclusive look at life inside the palace during the Iranian Revolution. Cooper's investigative account ultimately delivers the fall of the Pahlavi dynasty through the eyes of those who were there: leading Iranian revolutionaries; President Jimmy Carter and White House officials; US Ambassador William Sullivan and his staff in the American embassy in Tehran; American families caught up in the drama; even Empress Farah herself, and the rest of the Iranian Imperial family. Intimate and sweeping at once, The Fall of Heaven recreates in stunning detail the dramatic and final days of one of the world's most legendary ruling families, the unseating of which helped set the stage for the current state of the Middle East.
by @zachbellay